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Customer reviews of Van Trade Direct LTD

At Van Trade Direct LTD we pride ourselves on the great service we provide to all of our customers. We understand that buying a van or car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Van Trade Direct LTD

Van Trade Direct LTD
5
5.0

All 126 customer reviews

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  • 5

    So happy with my purchase from this company. Cannot fault them at all!

    By james wyatt on 14 November 2022 | Verified purchase

    I had recently bought a van from Mat, after I had previous experience with someone giving me nightmares about the van I had previously. He re assured me everything with the van I was looking to buy from him was spot on and went the extra mile to help me tackle the issue I had with the previous van. He kept up to date with me and checking I was happy after I had a slight query and I’m still so ecstatic with my purchase, Iv recommended Van Trade Direct LTD to a couple of my tradesman friends and said he’s the guy to go. Communication - 10/10 Product - 10/10 Customer Satisfaction - 10/10 Forgot to include that he put new floor mats in for me with no extra charge!


  • 5

    Simply just a great place to purchase from, Fantastic A+

    By chris merry on 17 August 2022 | Verified purchase

    Great place to purchase a van from, Matt was very friendly, extremely helpful and knows his stuff. The Van I purchased is excellent, I travelled along distance to purchase from Van Trade Direct LTD and was not disappointed.


  • 5

    By tom keenan on 10 August 2022 | Verified purchase

    Great Service, Matt is easy to deal with and nothing was too much trouble. Very Happy with the van.


  • 5

    Quick and easy long distance swap

    By Anonymous on 10 August 2022 | Verified purchase

    Matt was super helpful, taking photos for us to show we cd easily fit 2 bikes in the Fiat Doblo we fancied. He had it driven from down south to our doorstep and took our old car in part exchange. He helpfully paid for a wee change to tyres we had agreed. A pleasure to deal with. Always helpful, pleasant, quick to respond. We were nervous about making the swap on trust from far away but feel we made the right choice. Couldn’t recommend him highly enough.


  • 5

    Thanks Mat , a good old Essex boy !

    By Anonymous on 17 July 2022 | Verified purchase

    I dealt from the start with Mat ,the owner, who was friendly, humorous and provided me with videos of the car and on finding a front caliper leaking ,he agreed to replace it with two i supplied !!. On our meeting , very cordial , coffees , long test drive and a very helpful chap with paperwork etc etc . Drove the car home , great day!


  • 5

    By kevin dietz on 24 May 2022 | Verified purchase

    Great service. Very helpful.


  • 5

    If you have repeat customers your doing something right!

    By rowan bailey on 15 April 2022 | Verified purchase

    Genuinely over the moon with the customer service provided by Matt at Van Trade Direct Ltd. Matt went above and beyond what any normal van sales would!. Picked up a lovely vauxhall combo, asked for little extras to be done which I asked to be put on the bill and Matt gave them free of charge which is unheard of now days. We also met a repeat customer while we was there, so the proofs in the pudding. Thank you once again Matt, top man.


  • 5

    A great sales purchase experience

    By Anonymous on 14 April 2022 | Verified purchase

    Really happy with the Berlingo van - a great sales purchase experience - no pressure, friendly, knowledgeable and super helpful. The van drives like a dream, and looks amazing. Thank you for a great service!


  • 5

    Ford transit custom

    By samuel martin on 14 April 2022 | Verified purchase

    Matt was very easy to deal with. No pressure towards the sale and very reasonably priced. It was actually under retail! He also helped me after the sale to get some additional racking for the top of my van which we spoke about previously, top bloke.


  • 5

    Excellent, friendly service.

    By Anonymous on 21 January 2022 | Verified purchase

    Matt is a pleasure to do business with. Good communications and no pressure. I had a minor issue with the van and Matt rectified it with no quibbles. Great service.